Conduent Faces Cashless Tolling Contract Issues
Florham Park, N.J.-based integrator Conduent this week addressed issues related to a contract to run cashless tolling systems in Florida, New Hampshire, Michigan and New York a month after two U.S. senators called for action by the Federal Trade Commission against the company for what they called "mismanagement" of those systems. Conduent CEO Ashok Vemuri (pictured) spoke Thursday to the issue during the company's second fiscal quarter earnings call.
"Confidentiality agreements prevent us from going into the specifics. However, I will note that issues tend to arise in the implementation phase of the startup and ramp of a new tolling system, particularly one that involves transitioning multiple legacy systems to a new and updated integrated statewide system. We have the capability to efficiently resolve these issues and are dedicating all necessary resources to meet our contractual commitments," Vemuri said.